Terms of Service

PrivateStay.club is a private directory operated by IDL HUB Ltd., a company incorporated in England and Wales. It allows property owners to create private booking pages and share them with people they know and trust.

PrivateStay is not a lettings agent, not a public marketplace, and not a payment intermediary. It is a private platform accessible by invitation only. By using PrivateStay you agree to these Terms of Service (“Terms”).

All stays facilitated through PrivateStay are for short-term holiday or temporary accommodation purposes only. By using PrivateStay — whether as a property owner or a guest — you confirm that:

• No stay creates a residential tenancy, assured shorthold tenancy, or any long-term occupancy right under any applicable law, including but not limited to the UK Renters' Rights Act 2025, the Housing Acts 1988/2004, or equivalent legislation in EU member states.
• Stays are for temporary accommodation only and do not confer any right to occupy the property beyond the agreed dates.
• Property owners are responsible for ensuring that their listing and any stay complies with local planning regulations, short-term rental licensing requirements, leasehold restrictions, and applicable tax obligations in their jurisdiction.
• Guests are responsible for leaving the property at the agreed check-out time and for complying with the house rules set by the owner.

PrivateStay does not process, hold, receive, or guarantee any payments between guests and property owners. All financial arrangements — including deposits, rent, and refunds — are made directly between the guest and the property owner.

PrivateStay is not responsible for any payment dispute, loss, or failure to pay. Guests and owners are solely responsible for their own financial arrangements and should agree payment terms in advance.

PrivateStay charges property owners a platform subscription fee for access to Pro-Owner features. This is a separate transaction from any stay payment and is governed by the subscription terms presented at checkout.

By listing a property on PrivateStay, you confirm that:

• You are the legal owner of the property, or have the lawful right to sub-let or share it for short-term stays.
• Your property is offered for short-term holiday use only and you will not use PrivateStay to create residential tenancies.
• You will comply with all applicable local laws, including short-term rental registration requirements (including EU Regulation 2024/1028 in EU member states), planning restrictions, leasehold terms, and tax obligations.
• You will keep your listing information accurate and up to date.
• You are responsible for the safety and condition of your property during any stay.
• You will not list properties you do not have the right to let.

By making a booking request on PrivateStay, you confirm that:

• You are booking a short-term holiday stay only and do not intend to establish any tenancy or long-term occupancy rights.
• You will comply with the property owner’s house rules and check-out on the agreed date.
• You will treat the property with care and respect.
• You will make payment directly to the property owner under the terms agreed with them.

PrivateStay collects analytics events to help property owners understand how their private pages are performing. As a property owner, you will see aggregate statistics including page views, follow requests, and bookings.

As a guest or follower: if you are logged in to your PrivateStay account when you visit a property page, your visit will be recorded and may be visible to the property owner if they are subscribed to the Pro plan. Specifically, the property owner may see your name, the date of your most recent visit, and the number of times you have visited their property page. Anonymous (not logged-in) visitors are tracked only by a hashed, non-reversible IP address that cannot identify you personally.

Full details of how we collect and process analytics data — including the legal basis, retention period, and your rights — are set out in our Privacy Policy.

PrivateStay is available to users aged 18 and over. Owner accounts require an invite code. Guest access to individual properties is granted at the sole discretion of the property owner and may be revoked at any time.

IDL HUB Ltd. reserves the right to suspend or terminate any account that violates these Terms or that is used in a manner inconsistent with the short-term, private nature of the platform.

PrivateStay is a technology platform that connects property owners with guests they already know. We do not vet, inspect, or endorse any property, owner, or guest. To the maximum extent permitted by law:

• IDL HUB Ltd. is not liable for any loss, damage, injury, or dispute arising from a stay.
• IDL HUB Ltd. is not liable for any payment dispute between guests and owners.
• IDL HUB Ltd. is not responsible for any failure by an owner to comply with local short-term rental regulations.
• Our total liability to you for any claim arising from use of the platform shall not exceed the amount you paid to IDL HUB Ltd. in the twelve months preceding the claim.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in an EU member state, you may also have rights under the laws of your country of residence that cannot be excluded by a choice of law clause.

We may update these Terms from time to time. We will notify registered users by email and by displaying a notice in the platform when material changes are made. Continued use of PrivateStay after such notification constitutes acceptance of the updated Terms.

IDL HUB Ltd.
Registered in England and Wales
Email: hello@privatestay.club